PERLINDUNGAN DATA PRIBADI NASABAH DALAM SISTEM  PEMBAYARAN QRIS

Rahmawati Rahmawati; Mohammad Ikbal; Mohammad Sale

doi:10.35316/hukmy.2026.v6i2.1294-1304

Authors

Rahmawati Rahmawati Fakultas Hukum Universitas Tadulako
Mohammad Ikbal Fakultas Hukum Universitas Tadulako
Mohammad Sale Fakultas Hukum Universitas Tadulako

DOI:

https://doi.org/10.35316/hukmy.2026.v6i2.1294-1304

Keywords:

penyuluhan hukum, perlindungan konsumen, kesadaran hukum

Abstract

This study aims to analyze of consumer protection through legal counseling activities in Palu City. Furthermore, the study seeks to examine the effectiveness of legal counseling as an educational instrument for improving public legal awareness regarding consumers’ rights and obligations as regulated under applicable laws and regulations. The research employed a descriptive qualitative method with an empirical juridical approach. Data were collected through a literature review of relevant legislation, consumer protection literature, and reports on legal counseling activities involving university students as legal education agents within the community. The data were analyzed qualitatively to describe the level of public understanding before and after the implementation of legal counseling programs. The findings indicate that legal counseling activities significantly improved public knowledge concerning consumer rights, consumer dispute resolution mechanisms, and the importance of critical awareness when engaging in transactions involving goods and services. University students played an active role as motivators and facilitators by delivering legal information in a communicative and accessible manner. Their involvement also encouraged greater community participation in consumer protection efforts and increased awareness of legal remedies available when consumer rights are violated. In conclusion, legal counseling involving university students as consumer protection motivators constitutes an effective strategy for enhancing public legal awareness. Students function not only as providers of legal information but also as agents of social change who contribute to the development of a stronger consumer protection culture in Palu City.Bagian Atas Formulir

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Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi