Setiawan, Juni. “PERBEDAAN KUALITAS PELAYANAN BIDAN TERHADAP KEPUASAN PASIEN”. Oksitosin : Jurnal Ilmiah Kebidanan, vol. 3, no. 1, Feb. 2016, pp. 18-26, https://journal.ibrahimy.ac.id/index.php/oksitosin/article/view/393.