[1]
M. Mondir, M. I. Zainullah, and H. Sa’adah, “Understanding Customer Loyalty Behavior in Islamic Microfinance: Examining the Role of Proactive Service (Jemput Bola) and Customer Trust”, J. Multidisiplin Ibrahimy, vol. 4, no. 1, pp. 28–39, Aug. 2026.