Mondir, Mohamad, M. Ilham Zainullah, and Haqiqotus Sa’adah. 2026. “Understanding Customer Loyalty Behavior in Islamic Microfinance: Examining the Role of Proactive Service (Jemput Bola) and Customer Trust”. Jurnal Multidisiplin Ibrahimy 4 (1):28-39. https://doi.org/10.35316/jummy.v4i1.9995.