Amanda, A. F., Afrizal, M. F. and Aurta, A. D. (2025) “Literature Review: Pengaruh Customer Relationship Management (CRM) terhadap Kepuasan dan Loyalitas ”, JUSTIFY : Jurnal Sistem Informasi Ibrahimy, 4(1), pp. 39–46. doi: 10.35316/justify.v4i1.7787.