AMANDA, Aliza Fatha; AFRIZAL, Muhammad Fahri; AURTA, Abimanyu Deko. Literature Review: Pengaruh Customer Relationship Management (CRM) terhadap Kepuasan dan Loyalitas . JUSTIFY : Jurnal Sistem Informasi Ibrahimy, [S. l.], v. 4, n. 1, p. 39–46, 2025. DOI: 10.35316/justify.v4i1.7787. Disponível em: https://journal.ibrahimy.ac.id/index.php/JUSTIFY/article/view/7787. Acesso em: 23 may. 2026.